Medical Unit Manager

Posted: 03/22/2021

JOIN OUR TEAM OF WORLD CHANGERS!

 

Rimrock is looking for a strong Medical Unit Manager that believes in high quality and compassionate health care services!

The Medical Unit Manager provides administrative and operational leadership for our Medical Unit services, which include: Detoxification, Inpatient, Crisis Stabilization, and Residential patients. This position assists in achieving the goals and objectives of the Strategic Plan through managing all aspects of quality, service and financial functions of the Medical Unit.  Provide the administrative expertise in planning, leading, organizing, coordinating and controlling the functions of the Medical Unit delegated by the Chief Nursing Officer. Uphold standards of preclinical practice and assure coordination of patient care with physicians and multi-disciplinary team. Assure adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock’s Mission to the community.

ESSENTIAL FUNCTIONS:

Organizational Responsibilities:

  • Assist with preparing Medical Unit component of the annual budget for review, presentation and approval of the CEO.
  • Provide staff education regarding nursing protocols, medication management, or on a topic of industry changes specific to caring for the addicted client.
  • Works with community partners in providing educational opportunities.

 Medical Unit Leadership Responsibilities

  • Organize medical services to meet short-term and long-range strategic goals.
  • Provide direction on matters relating to medical unit policy review and interpretation.
  • Assure professional development of medical unit staff and direct staff training.
  • Assist with QI data collection and trending for Detox and Medical Unit.
  • Assist with identifying annual Risk Management measures and reporting on them quarterly.

  Planning/Coordination

  • Assist with implementing current policies and procedures and update them in accordance with current nursing care practice standards and CARF standards.
  • Act as m liaison between nurses, inpatient counselors and RT staff regarding medical status of inpatient and residential patients.
  • Ensure the coordination of clinical care with the medical providers and receive technical guidance relative to patient treatment.
  • Coordinate pharmacy, lab and other medical support services.
  • Provide oversight of patient schedules, evaluating priorities, directing staff and making adjustments when conditions change.

Supervision

  • Assist in recruiting and hiring staff.
  • Assist with ordering unit supplies and assure quality and appropriateness of formulary.
  • Supervise and assist with evaluations of nurses, Medical Unit Coordinator and CNAs
  • Schedule nurses and CNAs to assure adequate coverage at all times.
  • Coordinate clinical in-services for nursing staff and conduct monthly staff meetings.

Patient Care

  • Ensure ongoing medical monitoring of patients is completed by clinical staff and assure the health status and needs of patients are known and attended to by staff.
  • Endure alternative meals are provided to patients who have dietary constraints
  • Work with Pharmacist in Charge (PIC) to monitor controlled drugs and systems to monitor all medication management. check per policy to insure the counts are is correct.
  • Work with PIC to assure the formulary is in compliance.
  • Assure proper storage and handling of medications on the Medical Unit.
  • Ensure staff perform and/or coordinate clinical activities in accordance with patient care plans.
  • Assure documentation standards are met on all patient’s medical records.

ORGANIZATIONAL COMPETENCIES:

  • Accountability – Takes ownership for resolving problems, reaching goals, and serving patients, team, and organization.  Accepts responsibility for own behavior.  Assures that resources are allocated in accordance with the priorities of the strategic plan.  Performs self-quality monitoring in order to develop and execute plans to meet established goals. 
  • Time Management – Maximizes the use of time and resources and effectively prioritizes tasks. Completes paperwork, evaluations, and other required documentation accurately and timely.
  • Teamwork – Works cooperatively and capably with a wide variety of people. Actively promotes teamwork and information sharing within and across departments.  Works in a spirit of teamwork and trust and maintains professional boundaries in working with others.
  • Flexibility – Adapts rapidly to changing work demands and priorities.
  • Confidentiality – Complies with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security, and confidentiality. Safeguards confidential information of patients, employees, and business operations
  • Safety – Knows and understands emergency procedures and completes incident reports within 24 hours of event with detailed information.
  • Communication – Consistently uses positive communication skills to promote effective interpersonal relationships. Provides timely and thorough follow-up with internal and external customers. Models professionalism by addressing others with appropriate actions, appearance, and communication. Models and promotes effective written and verbal communication.
  • Customer Service – Supports the organization’s customer service initiative. Strives for service excellence by seeking challenges and turning them into opportunities.  Anticipates and meets needs of patients while maintaining appropriate boundaries. Displays a friendly, helpful, and approachable demeanor.  Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery. 
  • Respect – Establishes compassionate and supportive rapport with patients. Communicates tactfully and respectfully with patients, coworkers, and others. 
  • Quality Improvement – Assures that information is collected, organized, reported and used to improve the quality of systems and services. Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters.  Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.