Who is Greater Good Health?

Across the United States, the 65+ population continues to increase rapidly while the number of physicians focused on primary care is declining significantly. In fact, it is expected that the shortage of PCPs will reach over 120,000 by 2030. To meet the needs of an aging population and combat declining access to care, Greater Good Health is opening its three nurse practitioner-led primary care clinics in Montana. Our clinics will be located in the communities of Billings, Great Falls, and Missoula.

What makes this Greater Good Health opportunity unique?
Our mission is to expand access to whole-person, value-based primary care for Medicare beneficiaries through a Nurse Practitioner-led care model. In Montana, we have an incredible opportunity to address significant healthcare access concerns and support seniors desperately in need of senior-focused, preventive care. To be successful in opening our clinics in Montana, we need reliable, empathetic, and dynamic people to join our team and help us achieve our mission. This is a remarkable opportunity to help us deliver first-class care to the local community. We can't wait to meet you!  
 
What will you do as a Medical Assistant?
Reporting directly to Greater Good Health’s Clinic Administrator, the Medical Assistant will lead patient care for GGH’s primary care clinics, opening in the Fall of 2023. This role will be responsible for delivering an exceptional patient experience by working closely with the Nurse Practitioner to provide holistic, high touch, coordinated care for a panel of senior patients.

Day-to-Day Responsibilities

• Deliver exceptional clinical care to patients and support functions related to patient care activities.
  • Actively engage and manage patient panels in partnership with the Nurse Practitioner, act as an extension of the Nurse Practitioners to support delivery of high-touch, quality care.
  • Ensure efficient clinic flow by rooming patients in a timely manner and assisting the provider with staying on schedule.
  • Conduct visit activities such as taking vitals, performing screenings, recording histories,  and preparing patients for examination.
  • Support post-visit activities; facilitate referral completion, patient care coordination activities, and conduct follow-up outreach to patients as appropriate,
• Promote clinical and safety standards to drive high-quality care for patients.
  • Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures.
  • Prepare, clean, and maintain instruments and equipment in the exam room and laboratory.
• Build a strong culture and foster community within our four walls to create a premier patient and teammate experience.
  • Welcomes all, cares empathetically and champions wellbeing for patients and team members.
  • Supports Nurse Practitioners and other clinic staff in patient care.
  • Listens and observes the needs of each patient so they are supported throughout their visit to provide an excellent patient experience.
  • Participate in care team meetings to discuss patient care and clinic operations.

• Drive Impact. Lead with intention and focus on execution. Adept at prioritization to ensure efficiency but always keeping the patient first.
• Influence. Strong communication skills with patients and their families, the care team, and leaders. Ability to connect and maintain strong relationships with patients.
• Conviction. We work hard and we’re having a blast doing it. We know the work we’re doing is changing healthcare dramatically for the better, and we know we’re the team that can make it happen.
• Hustle and grit. Work well under pressure in a fast-paced environment, and flex into other areas and tasks when needed to get the job done.
• Community. You make GGH the best place to work for others around you. You live our core values.
• Value-based care. You champion commitment to quality, experience, and patient outcomes vs. volume, financial gain, and over-utilization. 

• High School Diploma or GED equivalent
• Successful completion of initial Medical Assistant onboarding program
• 3+ years' experience as a Medical Assistant
  • Primary Care experience is a plus
• 1+ year of Phlebotomy experience
• Current Registered Phlebotomy Technician (PBT) or Phlebotomy Technician (PBT) ASCP certification (Preferred)
• Current BLS certification endorsed by the American Heart Association (Preferred)
• 6+ months of laboratory experience (Preferred)

• Competitive Base Salary plus bonus incentives
• Medical, dental, and vision benefits  
• Paid holidays and Paid Time Off (PTO)  
• Paid parental leave  
• 401K program and company match  
• Monthly phone and internet reimbursement  
• Wellness Resources - Calm App, JOON monthly wellness reimbursement, BetterHelp, Quarterly Wellness Events