Public Information Officer - $69,666— $88,901

Posted: 11/06/2021

(This salary reflects Steps 1 & 6 of a 7-step salary range, salary at hiring will be dependent upon the applicant’s education and experience.)

The application and supporting documents can be submitted online at or sent/dropped off:
The City of Billings, Human Resources
210 North 27th

Street, Billings, MT 59101.


First Review:
November 26, 2021
Billings is located on the high plains in south-central Montana. The City sits along the Yellowstone River, within sixty miles of the Beartooth Mountains to the west. It is an outdoor lover’s paradise. Billings, Montana’s Trailhead is where it all begins. Billings is your trailhead to world class camping, hunting, fishing, and hiking. The Beartooth Highway, Red Lodge Ski Resort, Little Bighorn Battlefield, Pompey’s Pillar National Monument, Yellowstone National Park are all a short drive from Billings. Billings offers the perfect balance to urban amenities and access to outdoor recreation in the mountains and the great plains.
Billings has an estimated population of 118,054 and is the largest city in Montana. But don’t let its size fool you—it still has that small-town feel.
Billings enjoys one of America’s largest trade areas (500,000 person retail trade area covering four states) with diverse economy (healthcare, banking, agriculture, tourism, and natural resources).

Educational opportunities (Montana State University-Billings, Rocky Mountain College, a strong K-12 system, and several private schools)
are as abundant as our recreational and scenic

Residents and visitors enjoy “River to the Rims” beauty (from Swords Rimrock Park to the Yellowstone River), cultural attractions (Yellowstone Art Museum, Western Heritage Center, and Zoo Montana), and an increasingly vibrant downtown (the heart of the community).
Billings Public Library opened in 2014 and received a Leeds Platinum Certification and design awards from the American Institute of Architects
and the American Library Association.

Billings is a growing community with a diverse economy and steady pattern of development. Employers tout a strong work ethic, short commute, and satisfied workforce.
The Public Information Officer (PIO) fosters media relationships, curate’s social media content, serves as an intra-departmental consultant, engages the community, creates communication collateral, optimized website operations, ensures donors receive appreciation, and responds to emergencies. The PIO’s intended audience includes residents, community groups, members
of the media, city employees, and elected officials.

Work Schedule: Monday through Friday, 8:00 a.m.—5:00 p.m. These hours may vary based on operational needs. This is an exempt position.

Minimum Skills/Qualifications:
· Bachelor’s degree in public relations, journalism, communications, marketing, public administration, business administration, or a closely related field
· Three (3) years of professional experience in
one of the above fields
· Seven (7) years’ work experience in public
relations, journalism, communications, marketing, public administration, business administration, or a closely related field
· Current Montana driver’s license or must be
obtained within thirty (30) days of employment
· Must have completed or must complete with-
in ninety (90) days of employment, “An Introduction to the National Incident Management Systems” (NIMS) course
Required Knowledge, Skills, and Abilities should
· Excellent written communication skills
across a variety of genres (press releases,
advertising copy, digital media, etc.
· Skills in interpersonal communication to facilitate high-level discussions with coworkers, supervisors, the general public and others sufficient to exchange or convey information, resolve disputes and receive work direction.
· Proficiency in the practices and principles of public and media relations.
· The ability to handle multiple tasks with adherence to deadlines under stressful or difficult situations.
· Skills in developing and interpreting data.
· Project management experience.
· The capacity to work as part of a team.
· Precise accuracy with a high attention to detail.
· Strong troubleshooting and problem resolution capabilities.
· The ability to quickly demonstrate effectiveness, credibility thoroughness and collaborative skills in adhering to and advancing the City’s organizational brand.
· Training and experience in utilizing modern graphic design techniques.
· Social medial engagement optimization concepts and strategies.
· Fluency in computer applications including Microsoft Office Suite, Adobe Creative Suite and Content Management Systems (CMS).
· Proficiency in Associated Press (AP) writing styles.
· Experience with photography and/or videography.
· Familiarity of federal, state, and local laws regarding information dissemination and freedom of information request requirements.

Required Materials:
· City of Billings job application
· Cover letter
· Resume
· A 300-400 word press release on both of the
following subjects:
· A boulder fell from the Rimrock’s and Zimmerman Trail had to be closed for
2-3 days.
· The City of Billings received a $5,000,000 grant for the west end reservoir.

Must be able to pass a pre-employment drug