Chief Executive Officer
The Chief Executive Officer implements the strategic objective of the organization, enables the Board to fulfill its governance function and gives direction and leadership toward achievement of the organization's philosophy, mission, strategy, and its annual goals and objectives. The Chief Executive Officer is the operating head of the organization and is accountable for all the operations of the organization. Assure adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock’s Mission to the community.
Strategic Planning and Mission:
- Collaborates with the Board to define and articulate the organization’s mission and to develop strategies for achieving that mission.
- Creates annual operating plans that support strategic direction set by the Board and correlate with annual operating budgets; submits annual plans to the Board for approval.
- Develops and monitors strategies for ensuring the long-term financial viability of the organization.
- Oversees and approves the organization’s marketing strategies.
- Evaluates market potential and profitability of various product lines including product development.
Board of Directors:
- Creates and maintains procedures for implementing plans approved by the Board.
- Provides prompt, thorough, and accurate information to keep the Board appropriately informed of the organization’s financial position.
- Submits budgets for Board approval.
- Oversight of a Foundation Board and its members.
Culture and Team Building:
- Leads the senior management team and ensures that they have sufficient and up-to-date information.
- Promotes a culture that reflects the organization’s values, encourages good performance and rewards productivity.
- Oversees the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations.
- Evaluates the organization and staff performance on a regular basis.
- Develop a succession plan for future leadership positions within the organization.
- Retains a diverse, highly qualified staff by providing coaching, growth, and personal development opportunities.
- Participates in the interview process for prospective employees, as needed.
- Fosters a supportive work environment that is positive, team-oriented and free of harassment.
- Oversees staff in developing annual budgets that support operating plans.
- Prudently manages the organization’s resources within budget guidelines according to current laws and regulations.
- Ensures that all staff practice appropriate accounting procedures in compliance with Generally Accepted Accounting Principles.
- Manages the organization’s cash flow.
- Maintains the organization’s non-profit status.
- Responsible for seeking out short- and long-term funding sources, such as grants, to increase revenue sources.
- Ensures that services and funding relationships are robust enough to meet or exceed strategic goals and objectives.
- Implements and facilitates annual marketing plan.
- Translates business objectives and strategies to develop brand portfolio objectives, strategies and plans to facilitate business growth.
- Oversees content, production and distribution of all marketing and publicity materials.
- Responsible for implementation of the organization’s safety programs.
- Oversees the management of all facilities.
- Evaluates technology implementation and optimizes within budget constraints.
- Inspects all facilities and evaluates their needs and cost-effectiveness.
- Determines facilities and maintenance needs.
- Ensures that all property owned and operated by the organization is maintained in a safe, attractive and economical manner.
- Serves as the primary spokesperson and representative for the organization.
- Assures that the organization and its mission, programs and services are consistently presented in a strong, positive image to relevant stakeholders.
- Actively advocates for the organization and the community, building relationships and fosters ongoing collaboration with community organizations.
- Seeks out opportunities to educate and inform others about Rimrock’s Mission and service lines to increase widespread awareness.
- Actively participates in advocacy with the Behavioral Health Alliance and other behavioral health entities.
- Oversees design, delivery and quality of programs and services.
- Stays abreast of current trends related to the organization’s products and services and anticipates future trends likely to have an impact on its work.
- Analyzes evaluation information that measures the success of the organization’s program efforts; refines or changes programs in response to that information.
Quality Improvement Responsibilities:
- Assures that information is collected, organized, reported and used to improve the quality of systems and services.
- Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
- Assures that resources are allocated in accordance with the priorities and plans established by the Strategic Plan.
- Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters.
- Performs self-quality monitoring in order to develop and execute plans to meet established goals.
- Partners with the Safety Manager to review incident reports to assess risk.
Customer Service Responsibilities:
- Supports organization’s customer service initiative; strives for service excellence by seeking challenges and turning them into opportunities.
- Models professionalism by addressing others with appropriate actions, appearance and communication.
- Works in a spirit of teamwork and trust and maintains professional boundaries in working with others; accepts responsibility for own behavior.
- Provides timely and thorough follow-up with internal and external customers.
- Serves on committees or process improvement teams to assist in improving quality and customer satisfaction, as assigned.
- Models and promotes effective communication.
EDUCATION/TRAINING: Master’s degree in Business, Leadership, Health Care Administration, or related field required. Minimum of 5 years’ experience in leadership with evidence of increasing responsibility. Experience with multi-media advertising and multi-media marketing. Experience in the field of addiction medicine or behavioral health preferred. Experience and knowledge of legislation at local, county, state, and national levels preferred.
SKILLS: Leadership ability; ability to communicate to a wide variety of public and staff; organizational abilty; understanding of and commitment to addiction as an illness; public speaking; writing. The CEO needs to have exceptional leadership skills as she has to motivate the entire organization and lead by setting an example. Have presence of mind and quick decision-making abilities. Must have successful communications and networking skills and interact with other people from the corporate world. Experience running fundraising initiatives. The CEO must have a natural instinct for business and management. Must promote a positive atmosphere and keep informed of all the activity in all departments of Rimrock. Computer skills and proficiency with Microsoft software including Word, Excel and Outlook.
Work is indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking and stooping is required. A typical workday involves sitting, frequent use of a keyboard, reaching with hands and arms, and talking and hearing, approximately 70% of the time. Approximately 30% or less of the time is spent standing. Normal vision abilities required, including close vision and ability to adjust focus.
WORK ENVIRONMENT/JOB LOCATIONS:
Involves everyday risk or discomfort requiring normal safety precautions in an office setting, meeting room and patient care areas. Work may involve mental and emotional stress. Some driving required. Will work primarily in main facility. Some travel may be required.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.