Admissions Counselor

Posted: 07/03/2024

Montana State University Billings is a preferred employer in the region, and WE WANT YOU!

The following are reasons why you should join our team:
  • Work-life balance
    • Holidays-10 paid holidays per year and General Election Day
    • Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
    • Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
  • Employee and Dependent Tuition Waiver
  • Opportunities to engage in professional development opportunities
  • Committed to employee wellness and access to a robust Employee Assistance Program
  • Medical Benefits that are robust and affordable
    • Visit MUS Benefits to learn more about our benefit package including Medical, Vision, and Dental
    • Life Insurance and Long-Term Disability incorporated into benefits
  • Learn more about our retirement benefits at MUS Retirement.
  • Opportunities for career growth and a variety of career paths
  • Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
The Office of Admissions is a dynamic team working together to recruit new students to MSU Billings (MSUB). This position performs a variety of support tasks for all prospective, transfer and readmit students, as well as faculty and staff at MSUB. This position assists prospective students in their educational goals while continuously improving the recruitment, application, and matriculation experience. This includes supporting all five colleges across MSUB by providing outstanding customer service and guidance to matriculate prospective students and their families from their first inquiry to enrollment.


The Office of Admissions is a dynamic team working together to recruit new students to Montana State University Billings. The Admissions Counselor is responsible for recruiting students for both MSU Billings University and City College campuses including high school graduates, transfer students and adult learners. Additionally, New Student Specialists assist with questions pertaining to general campus information through face-to-face, virtual, phone, text, and email to support those seeking information about attending MSUB. This position supports the division by providing quality customer service and supporting students from their first inquiry through enrollment.

Admissions Counselors provides outstanding customer service to students and their families and are cross trained in MSUB’s degree and certificated programs and is an integral part of the MSUB Community. Training, professional development, and opportunities to serve on various campus committees and initiatives are an integral part of the position.

Under supervision from the Associate Director of Admissions, Recruitment, this individual:
  • Travels (out of state and within Montana) representing MSUB to visit with prospective students about University and City College programs and opportunities
  • Establishes and maintains relationship with high school and college personnel
  • Performs necessary data entry and research analysis associated with Banner, Tableau, recruitment CRM, and other campus software
  • Coordinates and conducts prospective students’ visits and tours to the University
  • Educates prospective students on the enrollment and matriculation process
  • Assists with on-campus and off campus recruitment programs
  • Participates in campus and community marketing efforts
  • Assists with Campus Events (i.e.: Preview Days, Orientations, Registration events, and other recruitment/outreach events)
  • Works with the Admissions Team to set recruitment goals and outcomes
  • Manages assigned recruitment territories
  • Refers students to campus and community resources as needed to address barriers
  • Collaborates with academic departments, professional and faculty advisors, the advising center, admissions, financial aid, and all MSUB student support services and campus programs for all five colleges
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required
  • Must be able to transport, move, or position items weighing up to 50 lbs
    • This position also involves physical demands associated with lifting recruitment bags and travel luggage with or without help, in addition to bending, climbing stairs, walking, and operating motorized vehicles during travel seasons
  • Willingness to travel extensively by both airplane and automobile. The typical heavy travel season is typically September through January, and March through Mid-May
Education Required:
  • Bachelor’s degree and/or related experience in a higher education setting or an equivalent combination of education and experience required
Experience Required:
  • Demonstrated commitment to students and to public education
  • High-level of professionalism and creativity
  • Ability to seek out opportunities and venues to recruit students
  • Demonstrated interest and experience in working with diverse populations
  • Proven ability to work well both independently and as a positive and contributing member of a team
  • Demonstrated strong communication, interpersonal, and organizational skills with the added ability to provide attention to detail
    • Excellent project management abilities, interpersonal skills, and oral and written communication skills
  • Ability to effectively interact and develop working & professional relationships
  • Ability to navigate computer programs including Microsoft Office Products
  • Willingness and ability to travel, work evenings, weekends, or other non-traditional work schedules as necessary
  • Knowledge of basic skills in active listening, rapport building and/or individualized student support models
  • Experience working in team settings and interdisciplinary collaboration
  • Demonstrated experience working independently and exercising sound judgment
  • Demonstrated experience with Microsoft Office
  • Possess a valid driver’s license
Experience Preferred:
  • Familiarity with higher education setting, or similar experience
  • Demonstrated knowledge of recruiting and marketing principles
  • Familiarity with MSUB academic policies and procedures
  • Familiar with campus/community stakeholders such as Montana High Schools, transfer colleges, tribal schools and colleges, and Gear Up high schools in the surrounding areas
  • Knowledgeable about higher education student services and program support offerings
  • Experienced use of computer software programs and social media platforms
Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278,

MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website:

Applicants will be reviewed and interviewed on an ongoing basis after the screening date. The screening date begins 10 calendar days after a position is posted on the employment website.